Creating an email campaign sending group

You need to create sending groups for email campaigns. As the name suggests, a sending group is a group of customers who you want to receive your email. For example, you might create a sending group for all customers who have booked a listing in the past, or you might create a sending group for customers who have booked specific listings in the past, like parties for kids. You can also create a sending group from contacts that you have imported from a CSV (comma separated value) file.

• Click Send to All Customers.

• Click Send to Some Customers.

• Click in the Listings in Group field and select the listing(s) to include. Customers who have booked the listing(s) in the past will be included in the sending group.

• Click Import Customers, click Choose File, select the CSV file, and click Open. Contacts in the CSV file will be included in the sending group.

Note: Download the CSV template if you want to build a contact list manually or you need an example of how to format the contact list. Email is the only required column.

The sending group is added to the list. You can now select this sending group in email campaigns.

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