Emailing specific customers who have booked a listing

Sometimes you will need to email specific customers who have booked a listing.

Using the calendar

1.

Click Calendar.

2.

Click Week or Month.

3.

Use the navigation options to go to the start date of the booking.

4.

In the panel to the right of the calendar, from the Quick listing manager drop-down, select the booked listing.

5.

Click the booking.

6.

Under Customer Information, click the email icon next to the customer's name.

7.

Type (or paste) your email message into the text box.

Use the formatting options to make specific words or phrases bold, italic, or underlined. You can also add hyperlinks.

8.

Click Send.

Using the upcoming feed

1.

Click Dashboard.

2.

Under Upcoming, click the booked listing.

3.

Click the email icon next to the customer's name.

4.

Type (or paste) your email message into the text box.

Use the formatting options to make specific words or phrases bold, italic, or underlined. You can also add hyperlinks.

5.

Click Send.

Using the bookings feed

1.

Click Dashboard.

2.

Under Bookings, find the booking and click the email icon next to the customer's name.

3.

Type (or paste) your email message into the text box.

Use the formatting options to make specific words or phrases bold, italic, or underlined. You can also add hyperlinks.

4.

Click Send.