If a customer calls to inquire about a specific booking that they have made, you can run the Bookings by Customer report to see a complete list of the customer's bookings (including both past and future bookings).
| 1. | Click SmartFull. |
| 2. | Click Manage Reports. |
| 3. | Click either Bookings or Customers. |
| 4. | In the Reports panel to the left, click Bookings by Customer. |
| 5. | Enter the customer's First Name or Last Name. |
| 6. | Click Run. |
The customer's bookings display in a table.
| 7. | If the customer has a lot of bookings, try any of the following to find the specific booking: |
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Use the Search field to search for a specific value.
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Show/hide specific columns in the table using the Filter Columns option.
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Use the paging options (Previous, Next, or specific page number) to scroll through the bookings.
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